Overseeing the daily works of IT Operations departments,
ensuring that systems, services, and infrastructure work
reliably and securely.
Implementing and managing IT infrastructure.
Leading the design and deployment of new IT systems and
services.
Monitoring system performance.
Ensuring that IT systems comply with industry standards
and regulations.
Managing IT service providers and IT services’ vendors.
Developing and implementing IT policies and best practice
guides for the organization.
Creating and maintaining documentation for IT systems,
procedures, and IT inventory.
Conducting risk assessments and contributing to disaster
recovery planning.
Protect organization’s IT assets from cyber threats and
ensure compliance with security policies and regulations
conducting regular security assessments.
Providing direction and support for IT solutions that
enhance mission-critical business operations.
Managing IT Operations staff by recruiting, training, and
coaching employees, communicating job expectations, and
appraising their performance.
Developing strategic plans and setting timelines for
evaluation, development, and deployment of all technical,
web, and mobile services.